Your new tiles are all lovingly hand poured, cut or pressed into their unique shape, then sanded and glazed also by hand. This process means that minor differences in glaze or size may be visible. We consider this as adding to the character of your new space. Due to this, particular care should be taken with installation.

Please do not hesitate to contact us if you need further information or advice. We are always incredibly happy to see our tiles in their new home, so please send us photos or any feedback! 


Small differences in colour is normal. It is important to sort tiles by shade in a well lit environment, preferably by natural light. Once this process is complete, tiles can be installed. They should be laid ‚randomly’, meaning that all the different shades should be mixed. Traditionally, slightly darker shades were placed at the bottom, but as long as tile shades are randomised you will achieve a beautiful effect.


A high-quality adhesive is recommended. Thickness may vary slightly between individual tiles. This is normal and due to the fact that they are hand poured as well as the natural drying process. Depending on the effect you would like to achieve, you can add slightly more adhesive than recommended and in this way you will be able to push and adjust the tiles to create an almost perfectly even surface. If you prefer a more rustic effect, then this is not necessary. In case of groutless installation you may add a pigment to the adhesive in order for any visible gaps to match the colour of the tile.


A tile saw, cutter or angle grinder with a high quality ceramic cutting blade is the easiest option in terms of cutting tiles. You may use a masonry sanding pad at a slow speed in order to smooth out any edges. Similarly, sanding is recommended instead of cutting for very small elements in mozaics.


All glazes are tested with cement grout. If you plan on using any other grout please make sure to test for any adverse reaction, eg. discolouration. Some designs are suitable for groutless installation, but this is not recommended for either wet areas or kitchens. 


Not all glazes are suitable for wet areas. Specifically, some metalic glazes, which are susceptible to damage with long term use of cleaning chemicals. 


If you plan on laying our tiles on the floor, please contact us beforehand, as a higher temperature glaze and clay are are necessary. Not all colours are available with this option. Please also note that we recommend a larger size of tile for this purpose, as it will make maintanence far easier.


In temperate climates where the freeze-thaw process does not occur, our ceramic tiles can be laid as normal. Our high temperature tiles have a water absorption of below 1% and will easily withstand freezing winter temperatures. Please be aware of the technical needs in laying them properly. The subsurface needs to be properly prepared, with waterproof and crack isolation membranes to prevent the substrate cracking. Both mortar and grout (or admixtures) must be rated for freeze-thaw resistance and most importantly, there can be no air pockets in either, with over 95% coverage between tile and substrate.

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